Testimonial: "She no longer misses her house. Indeed Silverado is her home..."

6/16/2014
Location : Belmont Hills

"My 90 year old Mom has been at Silverado since January 2014. I had taken a tour of 3 other places but decided on Silverado because of the unlocked doors, beautiful grounds, and the gentle dogs who live there. My Mom was a handful and probably would have been over-medicated to fit in elsewhere.  She was an independent loner who had fallen down stairs at home. She was angry and fearful after her sojourn through ICUs and a month in skilled nursing. She came to Silverado wheelchair bound in an uncomfortable neck brace.  Little by little she recovered physically and psychologically. She gained 16 pounds in 5 months due to the excellent chef Mario (plus there is ice cream and sandwiches available 24 hours). Unlike other assisted living places, Silverado has 24 hour LVNs. The nursing staff, led by Amyda, is excellent and work well with the Kaiser doctor who sees my Mom on site. My Mom's mood has changed dramatically. She gets around easily with her walker. She goes to exercise class every day.  She attends the several musical events each week. She appreciates her warm, kind, hard working caregivers, especially Elaine, Angela, Jay, Luis, Indra, and Zo. Each day, they get her day started off right. They help her with her make up, bring her the newspaper and give her a list of the fun optional activities scheduled for that day (usually about 8). Once a week she gets her hair and nails done at the hair salon on site. We had a fabulous champagne birthday party for 20 friends and family in the library, catered by Mario. Whenever an issue comes up the administrators Veronica and Susan are responsive and creative in addressing the challenges with memory care patients who are anxious and sometimes confused. The front desk personnel, Emma, Carlos, Dimple, and Cindy always greet me by name, cheerfully, making dropping in fun and easy at anytime ( no specific visiting hours). My Mom now enjoys going out with me for several hours each weekend to restaurants and shopping. Silverado gives her the support she needs to live a dignified, tranquil life.  She no longer misses her house. Indeed Silverado is her home, and a pleasant place for me to visit often."

- Nancy D., a loving Silverado family member

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