Testimonial: "Silverado has changed my father's life and my life, both for the better..."

2/7/2014
Location : Orchard Park (Morton Grove)

“My father is 95 years old and has had a slowly progressive form of Alzheimer's since his late 70's. Two and a half years ago, I made the difficult decision to place him in a memory care residence. It was a very difficult adjustment for him, but at the time it was highly rated, well respected and provided quality care.

Unfortunately, that all changed over a 6 month period, and it became obvious that I needed to move my father to a place where he would receive better care. I knew that several of his co-residents and some staff members had moved to another memory care center - Silverado/Orchard Park in Morton Grove, IL. I decided it was time for me to take a tour. 

When I walked into the building, I was immediately impressed. The environment was completely different, not just from an aesthetic point of view, but from also from the impression I got from meeting several of the staff members. The residents were much more alert, happy, and participative in the activities that were occurring.

I immediately knew that this was where my father needed to be, and that it was a place that I would want to visit to see him. I signed the usual documents and a move-in date was set for two weeks later. The next day, my father had an unfortunate fall and needed to be hospitalized. It was a very distressing situation. While I was still in the emergency department with my father, I received a call from Bonnie, the social worker who I toured with at Silverado. She had heard what had happened and called to see if my father was ok, and, surprisingly, if I was ok. It was the sweetest gesture I could have received at that time, but it gets better - she then went on to say that when my father was discharged, they would be happy to have him come directly to them, rather than back to his old residence and then move again more than a week later. They already had a room ready for him. I was so shocked I wanted to cry. Here was a person who truly cared about my father, me, and our situation. In the midst of the anguish of being in the ER with my father, there was someone offering comfort and an easy resolution to the situation. This attitude of truly caring about the resident and their family is what really sets Silverado apart.

A few days later, my father moved in. There was no "adjustment" period at all. Within an hour he was mingling with the residents and staff, and actually up and dancing at their "happy hour". I was shocked and amazed... after all he had just been through at the hospital, I was expecting quite the opposite. When I visited my father a week or so later, he didn't seem very different, except that he did seem brighter and happier. He still did not recognize myself or my mother. By Christmas, things were very different. He suddenly knew who I was, who my mother was, and was able to make complete sentences that actually made some sense... very different from the way he had been only a month earlier.

In fact, it seemed like the last couple of years of progression of his Alzheimer's were actually reversed! He could communicate again, was smiling so much more, laughing, and outwardly stating how happy he was to be there! I never, ever imagined hearing something like that from him. There were no changes to any medications, so everything I was seeing was purely due to the new environment and the completely different version of care he was receiving.

Suddenly the past 2 and 1/2 years of anguish and guilt over moving him to assisted living disappeared. Like the weight of the world had been lifted off my shoulders. I cannot put into words how much this has changed me as much as it has changed him. The difference at Silverado is that the staff truly cares about each resident as if they were their own family member, they show each individual caring and love, and know the importance of engaging them in truly innovative and interesting activities that stimulate the mind and body.

Silverado has changed my father's life, and my life, both for the better, I cannot recommend them more highly, and I will be forever indebted to them for saving both of us.” 

-A Silverado Family Member

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